RBI receives digital transformation Award 2025 for digital initiatives
The awards committee noted how these digital initiatives have reduced the use of paper-based submissions, thus transforming RBI’s internal and external processes.
RBI receives digital transformation Award 2025 for digital initiatives
The Reserve Bank of India has been selected for the Digital Transformation Award 2025 by Central Banking of London in the UK. The central bank was awarded for its digital initiatives, Pravaah and Sarthi, which were developed by its in-house developer team.
The awards committee noted how these digital initiatives have reduced the use of paper-based submissions, thus transforming RBI’s internal and external processes.
Sarthi, launched in January 2023, digitized RBI’s internal workflows, enabling its employees to store and share documents securely, improving record management and increase the options for data analysis through reports and dashboards.
Sarthi has helped the RBI boost operational efficiency by automating processes. It allows task and performance tracking, improved collaboration, and integration with other RBI systems.
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Launched in May 2024 as Pravaah, a digitized means was created for external users to submit regulatory applications to the RBI. Documents submitted and processed through the portal are plugged into the Sarthi database, where they can be handled digitally across RBI offices, with centralised cybersecurity systems and digital tracking.
Pravaah has so far allowed more than 70 different regulatory applications to be digitised, supporting the work of nine RBI departments. Between its launch in May and the end of 2024, over 2,000 applications had been filed through the system, marking an 80 percent increase in monthly applications, partly due to the increased ease of use provided by the portal.
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