Mangaluru International Airport implements silent zone premise

The Mangaluru International Airport has introduced a new policy to mitigate passenger announcements over the public address system (PA), promoting a quieter and calming environment for travelers.

Mangaluru International Airport implements silent zone premise

The Mangaluru International Airport has implemented a new policy regarding passenger announcements, lifting away from using the public address (PA) system with such notifications. The respective change will aid a quieter environment for travelers, allowing them to utilize their time at the airport for various activities such as reading, conversing with loved ones, or attending to work commitments, as per official sources.

According to officials, instead of PA announcements, passengers will now rely on the Flight Information Display System (FIDS) for updates regarding their flights, including gate changes and delays.

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The FIDS screens are strategically placed both inside and outside the airport terminal, providing real-time information on arrivals and departures. Additionally, prominent display boards within the departure and arrival areas offer timely updates.

Airport staff, including those at the 'May I Help You' Desk, customer service representatives, guest relations executives, and Pranaam staff, will be available to assist passengers with any inquiries.

Flight information will also be accessible at airline check-in counters and boarding gates. Airlines will notify passengers of any changes via SMS to their registered email and mobile numbers, ensuring a smooth travel experience.

 

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 The initiative aims to cater to the overall smooth travel experience for passengers, with full cooperation from airline partners. Passengers seeking further information can visit the airport terminal manager's office or contact their respective airlines. Meanwhile,  PA announcements will now be reserved for emergencies only.

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