CE-MAT 2025

SJVN Convenes First Customer Meet to Strengthen Partnerships with Stakeholders

The Customer Meet aimed at strengthening engagement with beneficiaries and stakeholders while advancing shared goals of operational excellence, environmental sustainability and customer satisfaction.

SJVN Convenes First Customer Meet to Strengthen Partnerships with Stakeholders

Shimla: 27.03.2025: SJVN successfully hosted its first Customer Meet in New Delhi today. The event was inaugurated by Chief Guest Sh. VK Singh, Member Secretary, Northern Regional Power Committee (NRPC), in the august presence of Sh. RK Chaudhary, CMD (Additional Charge ), Sh. Sushil Sharma, Director (Projects), Sh. Prem Prakash, CVO and senior representatives from various State DISCOMs.

In his welcome address, Sh. RK Chaudhary acknowledged the pivotal role of stakeholders in shaping SJVN's journey of over three decades. He highlighted that the Customer Meet serves as a platform to engage with beneficiaries, understand their challenges and explore innovative solutions together. He also reiterated the company's Shared Vision of achieving 50,000 MW by 2040 and its objective of delivering reliable, sustainable and affordable power to meet the country's growing energy needs.

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The Chief Guest of the occasion, Sh. VK Singh, Member Secretary of NRPC, in his inaugural address underlined the importance of open dialogue and mutual understanding in navigating the evolving energy landscape and achieving national energy goals. He emphasized that such forums provide an excellent opportunity for strengthening the collective pursuit of a robust and sustainable power sector.

The Customer Meet aimed at strengthening engagement with beneficiaries and stakeholders while advancing shared goals of operational excellence, environmental sustainability and customer satisfaction.

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The event featured discussions focused on adapting to the emerging power requirements of beneficiaries, improving service delivery mechanisms and building stronger institutional partnerships. It concluded with an interactive session where stakeholders shared valuable feedback and insights, paving the way for actionable outcomes and enhanced cooperation.

SJVN's initiative marks a significant step towards fostering transparent, effective and future-ready engagement with its customers and stakeholders.

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