Railways to roll out New Passenger Reservation System rule to generate 1.5 lakh tickets per min

The Indian Railway is soon to roll out the new Passenger Reservation System (PRS) by the end of this financial year to enable the ticketing process faster, easier and smoother with more passenger-friendly and reliable. According to the Ministry of Railways, the upgraded system will be more capable in generating over 1.5 lakh tickets per minute which is approximately five times higher than the current one of 32,000 tickets per minute.

The Railway Minister Ashwini Vaishnaw has reviewed the progress of reforms and has urged for the importance of a ticket system that is more smart, transparent, accessible and efficient for the public. The Minister has stated that the travel journey experience must be smooth, comfortable and relaxing from the process of ticket reservation stage.

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The reservation chart will be prepared from the current four hours before departure to eight hours prior. This will significantly help the passengers who are travelling from remote areas or any nearby areas to get more time for planning and making alternative arrangements in case of tickets are not confirmed.

The upgraded PRS will be developed by the Centre for Railway Information Systems (CRIS) and is designed to be acurate, flexible and should be capable of handling ten times the current load.

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This system will also increase ticket enquiry capacity from the present four lakh to over forty lakh enquiries per minute along with boosting ticket booking capacity.

This new interface will be available with multilingual and user-friendly experience and will allow the passengers to choose seats, view fare calendars and access integrated facilities for Divyangjan, students and patients.

In this way, in the end of July 2025, OTP-based authentication will also be introduced. The Railway Minister has directed that authentication should use Aadhaar or any other verifiable Government ID available in the user’s DigiLocker account.

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