CE-MAT 2025

PNB Rolls Out Nationwide Drive to Reactivate Dormant Accounts

Bank Launches Campaign to Reactivate Dormant Accounts and Boost CASA Growth

Punjab National Bank (PNB) has launched a nationwide campaign to reactivate inactive accounts

Punjab National Bank (PNB), a leading public sector bank in India, has initiated a nationwide campaign to reactivate inoperative accounts, including Pradhan Mantri Jan Dhan Yojana (PMJDY) accounts.

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This campaign, running until December 24, 2024, aims to promote awareness about the benefits of maintaining active accounts. PNB encourages customers to reactivate their dormant savings and current accounts, emphasizing the importance of regular transactions. This initiative supports the bank’s broader goals of enhancing customer engagement, advancing financial inclusion, and strengthening its Current Account and Savings Account (CASA) deposit base.

To simplify the reactivation process, the bank has introduced multiple measures, including outreach efforts through various communication channels. Customers can now reactivate accounts at non-home branches using biometric authentication. For additional information, customers can visit the nearest PNB branch or access the official website at www.pnbindia.in.

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A dormant or inactive account is one where no customer-initiated transactions have occurred for over two years. To reactivate such accounts, customers must submit their updated KYC (Know Your Customer) documents.

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