DoPPW to collaborate with SBI to create integrated pension portal

New Delhi: The Department of Pension & Pensioners’ Welfare to collaborate with State bank of India to provide seamless services to pensioners. The department announced this at a two-day Bankers’ Awareness Program in Udaipur. The program was organised for officers of the State Bank of India handling pension-related work, covering the Northern Region of the country.

A team of officers from DoPPW took sessions on Pension policy reforms& digitization regarding the disbursement of pensions to Central Government pensioners, with the objective of updating the field functionaries of the State Bank of India.

Special sessions were organized on Income Tax matters related to pensioners as well as Digital means of submitting the Annual Life Certificates. Chief Controller (Pension), CPAO shared the reasons which are a cause pensioner’s grievances and suggested actions that may be taken by the bank for redressal.

Department of Pension & Pensioners’ Welfare will take policy initiatives to address issues faced by field officials and pensioners. Digital life certificate and face authentication technology would be a game-changer for pensioners and banks in the submission of life certificates. These awareness programs would serve as a huge capacity-building exercise for bank officials.