Bank of Baroda Launches Phygital Branch at Baroda Bhavan, Alkapuri
New Delhi, February 17, 2026: Bank of Baroda inaugurated a Phygital Branch at Baroda Bhavan, Alkapuri, marking a significant step in blending digital innovation with personalized banking services.
The branch was inaugurated by Shri Sanjay Vinayak Mudaliar, Executive Director, Bank of Baroda, in the presence of senior officials including Shri Vinay Rathi, General Manager and Zonal Head, Baroda Zone, Shri Girish Manshani, DGM-Business Development, and Shri Mehul Dave, DGM and Regional Head, Baroda City Region. Customers, staff, and dignitaries attended the event in large numbers.
Phygital Banking: The Future of Customer Experience
Shri Mudaliar highlighted that the Phygital Model represents the future of banking by combining digital efficiency with the human touch. The new branch integrates advanced self-service kiosks with personalized assistance, ensuring faster service, convenience, and a seamless banking experience.
This initiative reinforces Bank of Baroda’s commitment to innovation, digital transformation, and customer-centricity, while continuing to maintain strong personal relationships with its clients.
The Phygital Branch model is designed to meet evolving customer expectations, offering the best of physical and digital banking in a single, accessible location.
