UPI outage disrupts payments again; users face issues on PhonePe, Google Pay, Paytm
On Friday, the Unified Payments Interface (UPI) experienced a widespread outage that prevented users from completing payments on platforms such as Google Pay and Paytm, further disrupting digital transactions throughout India.
Users of social media platform X were inundated with complaints about unsuccessful payments and delayed transactions, especially on third-party apps. The disruption started around 11:26 AM, and by 11:41 AM, more than 222 users had reported problems on DownDetector, a service that tracks outages in real time.
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In a statement posted on X, NPCI acknowledged the issue, saying it is facing “intermittent technical issues” leading to partial UPI transaction declines, and assured users that a resolution is underway.
Read Also : HUDCO appoints two Non-Official Independent Directors on BoardIn the last year, this is the sixth significant UPI outage. The most notable was on March 26, when UPI services were disrupted by technical problems for almost three hours, affecting both customers and merchants.
Citing the need for improved payer identification, NPCI also issued a notice earlier this week, on April 8, restricting the use of QR codes for international UPI transactions. This change has no effect on domestic UPI QR payments.
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