HPCL Launches ‘No Bill No Pay’ Initiative, a First Among Oil Marketing Companies in India

Jaipur, June 11, 2026: Hindustan Petroleum Corporation Limited (HPCL) has launched the 'No Bill No Pay' initiative, becoming the first oil marketing company (OMC) in India to introduce a campaign aimed at strengthening customer rights and enhancing transparency in fuel transactions.

The initiative was formally launched by Shri Amit Garg, Director (Marketing), HPCL, in the presence of Shri Manish Tandon, Zonal Head, Jaipur Zone, and members of the Jaipur Retail Region team at M/s HP Centre (COMCO), Vidyadhar Nagar, Jaipur, on June 9.

First-of-Its-Kind Initiative Among OMCs

With the launch of 'No Bill No Pay', HPCL has taken a pioneering step in encouraging customers to insist on a printed bill for every fuel purchase. The initiative seeks to promote transparency, accountability and improved service standards across HPCL's retail network.

By ensuring that every transaction is accompanied by a bill, the company aims to empower consumers and strengthen trust between customers and fuel stations.

Focus on Customer Rights and Service Excellence

The campaign aligns with HPCL's broader commitment to customer-centric services and operational excellence. The initiative is expected to improve the retail experience for consumers while reinforcing fair and transparent practices at fuel outlets.

HPCL said the move reflects its continued focus on building trust through every transaction and delivering a superior customer experience.

As digital payments and consumer awareness continue to rise, the initiative is likely to set a benchmark for the oil marketing sector and encourage greater transparency across fuel retail operations in the country.