Bank
RBL banks next move offering next-generation banking
New Delhi: After the recent collaboration with Accenture, RBL bank has come up to offer then next-generation banking for its customers. Keeping its vision on the loop and support with digital banking. It will help in enhancing the information technology to transform the journey.
Sankarson Banerjee RBL bank’s CIO said, we have two key goals in this process, first is to Increased value to the end customer by offering more features, better convenience, and improved experience, and second, Improved process efficiency with shorter processes, better turnarounds, lowered error rates.
He also mentions how Accenture is helping in different ways with improved analytics, SOPs, and tools which helps in improving process outcomes. Accenture is introducing agile work practices, consolidating teams, and implementing a DevOps toolchain to shorten time-to-live for change requests.
Besides, the Accenture will be helping us with reimagining the digital journeys of different verticals of the bank for future-readiness, global competitiveness, and improved product offerings, he mentions.
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