EIL CMD, Vartika Shukla inaugurates Simulation Mock Call Centre
The mock call centre, equipped with multiple workstations with PCs, CRM software, calling paraphernalia, will providing simulation training.
New Delhi: Ms. Vartika Shukla, Chairman and Managing Director of Engineers India Limited inaugurated a Simulation Mock Call Centre at National Association for Blind, New Delhi established under CSR initiative of CEIL, a subsidiary of EIL. Sh AK Kalra, Dir (HR) & sr. officials were present on the occasion.
The mock call centre, equipped with multiple workstations with PCs, CRM software, calling paraphernalia, will providing simulation training to blind women in customer care courses to enhance their employment chances